Employment Opportunities

Responsibilities

• Answer and direct phone calls

• Organize and schedule appointments

• Write and distribute emails, correspondence memos, letters, faxes, and forms

• Assist in the preparation of regularly scheduled reports

• Develop and maintain a filing system

• Update and maintain office policies and procedures

• Order office supplies and research new deals and suppliers

• Maintain contact lists

• Book travel arrangements

• Submit and reconcile expense reports

• Provide general support to visitors

• Act as the point of contact for internal and external clients

Requirements and skills

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant

• Knowledge of office management systems and procedures

• Working knowledge of office equipment, like printers and fax machines

• Proficiency in MS Office

• Excellent time management skills and the ability to prioritize work

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational skills with the ability to multi-task

• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Responsibilities

• Answer incoming questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries

• Demonstrate accuracy in processing client policy modifications based on the data given

• Verify new customers’ coverage and present policyholders with proof of insurance paperwork

• Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies

• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available

• Handle complaints, present appropriate solutions and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved

Requirements and Skills

• High school diploma or GED equivalent needed

• Previous customer service experience required for this position

• Knowledge of insurance products and policy schedules is preferred

• Must have knowledge of Microsoft Office and customer relationship management software

• Excellent active listening, interpersonal, and communication skills

• Possess or obtain Illinois Property/Casualty licenses within first sixty days of employment

Responsibilities

• Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones

• Contact potential clients and create rapport by networking, cold calling, using referrals, etc.

• Appraise the wishes and demands of business or individual customers and sell the suitable protection plans

• Collect information from clients on their risk profiles to offer them the proper solution

• Prepare reports to shareholders on the success of your business endeavors

• Retain continuous awareness of transactions, sales, and terms and keep relative records

• Check insurance claims to solidify trust and safeguard reputation

• Frequently replenish job-specific knowledge and apply it in the field

• Fulfill all company-established policy obligations

Requirements and skills

• Proven experience as an Insurance Sales Representative or other Sales role

• Good comprehension of insurance plans, including automobile, fire, life, property, etc.

• Ability to work with computers and understand and interpret standard statistical findings

• Goal-oriented

• Excellent skills in communication and presentation

• Experience in delivering client-focused solutions and in creating long-lasting relationships

• High school or College Degree